HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which can be important to our tradition and work. We’re excited to function our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the best way as much as their tenure and progress. On this publish, hear from Agent Help Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he reveals up as his genuine self, and his love for languages.
Up to now I labored for a grassroots group that related Californians to reasonably priced well being care. When I discovered the job at HealthSherpa, it was a chance to return to working with the Reasonably priced Care Act (ACA) and serving to folks make higher selections about their healthcare. At HealthSherpa I assist customers discover educated brokers and guarantee brokers can present client help – solely this time, in a nationwide setting.
I come from a predominantly Latino group; plenty of of us in the neighborhood don’t communicate English or have entry to sources concerning the ACA. HealthSherpa actually makes a distinction for these communities.
Most significantly, it permits me to be my most genuine self. I’ve an image of my accomplice & little brother as my work profile image on Slack. It helps begin the dialog with different folks – who am I personally, and who’re the folks on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. After I speak to folks right here who’re considering studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely considering desirous to know extra about me and my life. It’s this type of tradition that has made me really feel extra comfy right here than I’ve in another job.
I’m developing on three years at HealthSherpa and we’re about to enter what can be my third Open Enrollment Interval (OEP). I’ve completed a number of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that finally assist insurance coverage brokers work out what data they want with a view to excel of their work.
Total, I’m most pleased with having helped develop a powerful data base for brokers over time I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you simply’ll discover at HealthSherpa. To look again and take into consideration what I’ve completed right here – it’s eye-opening, in a great way. It makes me assume, “Wow, that is what we’ve been capable of accomplish; that is how I’ve grown.”
- Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it could actually really feel daunting, particularly in an interview, to come back out of your shell. However that’s essential to standing out.
- When you’re right here, I’d strongly suggest you embrace the unknown. You may need a baseline thought of what the ACA is, however as you dive deeper, there’ll all the time be some ingredient of the ACA that you simply’ll encounter, and also you gained’t acknowledge or perceive it instantly. These are alternatives to be taught one thing new, and your crew will assist you to determine it out. It’s important to help one another in our work, in order that we will additional deepen our data base.
I really like practising languages and translating for folk in numerous methods. I’ve love each for the languages themselves, and in addition the training and acquisition of language expertise. For me, studying languages is about attending to know folks and their environments. It’s a ability, but it surely’s additionally a strategy to be taught extra concerning the world.
I’m bilingual in Spanish and English and in addition realized Japanese as a baby. Later in life, I studied French and German as properly. I really feel like I can’t fairly name myself a polyglot, however at house there are phrases, phrases, and complete sentences in Japanese or Spanish despite the fact that we primarily communicate English- it’s a little bit of a whirlwind.
Wish to work with Kino and the remainder of our phenomenal crew? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!